About the Role
BASIC FUNCTIONS: This entry-level position performs basic systems engineering assignments. This position is also responsible for management support and triage. QUALIFICATIONS:
+ Bachelor's degree
+ Experience in either ServiceDesk/IT Support role for 3-5 years or Systems Engineering/Administrator role for a year.
+ Problem-solving skills.
+ Knowledge of operating systems such as Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure, prreferably Linux.
+ Knowledge of virtual server environments/cloud environment (preferably AWS).
+ Ability and desire to learn new processes and technologies.
+ Good oral and written communication skills
+ Knowledge of scripts for automation an advantage
+ Knowledge in ITIL best practices and framework an advantage
+ Ability to quickly learn and apply enterprise AI tools and technologies to support ...
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