Full-time
Non - Voice - Email/Chat Agent
Posted by Sapient Solutions - SGS • Kamuning, National Capital Region, Philippines
About the Role
Now hiring for Customer Care Agent at Metro Manila Sites! We guarantee you an Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!
Responsibilities:
• Handle inbound calls and provide accurate information regarding products and services
• Assist customers with placing orders, processing returns, and resolving product-related issues
• Address customer complaints and escalate complex concerns to the appropriate teams when needed
• Maintain a courteous and professional tone to ensure a positive customer experience
• Consistently meet performance metrics for call quality, resolution time, and customer satisfaction
Qualifications:
• High school diploma or equivalent
• Excellent verbal communication and active listening skills
• Proficient with computers and able to navigate mul...
Responsibilities:
• Handle inbound calls and provide accurate information regarding products and services
• Assist customers with placing orders, processing returns, and resolving product-related issues
• Address customer complaints and escalate complex concerns to the appropriate teams when needed
• Maintain a courteous and professional tone to ensure a positive customer experience
• Consistently meet performance metrics for call quality, resolution time, and customer satisfaction
Qualifications:
• High school diploma or equivalent
• Excellent verbal communication and active listening skills
• Proficient with computers and able to navigate mul...
Ready to Apply?
Submit your application today and take the next step in your career journey with Sapient Solutions - SGS.
Apply Now