About the Role
Title: NOC support Engineer
Location: Pune
Exp: 7+ years
Job Description:
• Monitor system health, alerts, dashboards, and logs using standard monitoring tools.
• Perform first-level and second-level troubleshooting on incidents.
• Execute runbooks for known issues and escalate when needed.
• Perform basic Linux troubleshooting (logs, services, disk/CPU/memory checks).
• Run and interpret basic SQL queries for data validation and issue diagnosis.
• Work with AWS services (EC2, RDS, S3, CloudWatch) for routine checks and troubleshooting.
• Document incident details, resolution steps, and maintain knowledge base articles.
• Communicate timely updates to stakeholders and ensure proper shift handover.
• Collabor...
Location: Pune
Exp: 7+ years
Job Description:
• Monitor system health, alerts, dashboards, and logs using standard monitoring tools.
• Perform first-level and second-level troubleshooting on incidents.
• Execute runbooks for known issues and escalate when needed.
• Perform basic Linux troubleshooting (logs, services, disk/CPU/memory checks).
• Run and interpret basic SQL queries for data validation and issue diagnosis.
• Work with AWS services (EC2, RDS, S3, CloudWatch) for routine checks and troubleshooting.
• Document incident details, resolution steps, and maintain knowledge base articles.
• Communicate timely updates to stakeholders and ensure proper shift handover.
• Collabor...
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