About the Role
Elevate your tech career as a NOC Support Analyst with Paymentus. Become part of a high-growth FinTech firm, ensuring reliable electronic bill payment solutions for over 1,700 clients.
Paymentus seeks a NOC Support Analyst focused on technical troubleshooting and process improvement. This full-time position requires expertise in Windows and Linux, along with strong investigative skills to support operational procedures. Join a dynamic team in a 24/7 environment, collaborating across departments to resolve critical customer-impacting issues and enhance system efficiency.
Key Responsibilities:
• Monitor multiple systems and tools for operational reliability
• Troubleshoot production infrastructure and application issues
• Administer Windows 10 and Linux environments
• Document processes and workflows for better efficiency
• Train team members on essential protocols
Requirements:
• Bachelor’s Degree or equivalent e...
Paymentus seeks a NOC Support Analyst focused on technical troubleshooting and process improvement. This full-time position requires expertise in Windows and Linux, along with strong investigative skills to support operational procedures. Join a dynamic team in a 24/7 environment, collaborating across departments to resolve critical customer-impacting issues and enhance system efficiency.
Key Responsibilities:
• Monitor multiple systems and tools for operational reliability
• Troubleshoot production infrastructure and application issues
• Administer Windows 10 and Linux environments
• Document processes and workflows for better efficiency
• Train team members on essential protocols
Requirements:
• Bachelor’s Degree or equivalent e...
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