About the Role
SystemsPlus is hiring for NOC manager.
Location :: Pune - Koregaon Park.
Hybrid work model.
Exp :: 8 yr+
JOB SUMMARY:
The Manager Network Operations Center (NOC) serves as a senior member of the Tier 1 engineering team, responsible for advanced alert validation, intermediate troubleshooting, and driving resolution of recurring issues within on-premises and cloud environments. This role provides mentorship to Engineer I peers, contributes to runbook improvements, and ensures quality in escalations to higher tiers. The Senior Engineer I plays a key role in reducing mean time to resolution (MTTR) and improving operational efficiency across client environments.
SUMMARY OF ESSENTIAL JOB FUNCTIONS:
- Monitor servers, networks, and cloud environments for performance issues, outages, and alerts.
- Perform intermediate troubleshooting including log analy...
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