NOC Engineer, CX

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

As a NICE NOC Engineer, you will be responsible for ensuring the availability, performance, and security of our AWS-based cloud infrastructure. You will monitor and respond to incidents, taking ownership of incident management and troubleshooting. You will also contribute to improving monitoring strategies and play a key role in driving automation efforts across our environments, using Infrastructure as Code (IaC) to scale monitoring solutions efficiently.

How will you make an impact?

• Monitor and respond to alerts in AWS, managing events and incidents and ensuring service availability.
• Troubleshoot and resolve comple...