About the Role
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
This job requisition is for Pablo Rey conversion
How You Will Contribute:
• Serve as the first line of defense in our 24x7 Network Operations Center
• Monitor network performance, system health, and application availability
• Ensure timely response to alerts and incidents according to established procedures
• Support service availability and customer satisfaction through proactive monitoring
• Maintain accurate documentation of all incidents and actions taken
Essential Duties and Responsibilities:
Monitoring & Troubleshooting:
• Monitor network performance, par...
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