Full-time
Network Support Technician
Posted by Sharp Brains Solutions • palmerston north, manawatū- hanganui, New-Zealand
About the Role
Skill Set: Network Support Technician level 1
Language: English
Roll Type: Dispatch
Location: Palmerston North, New Zealand
Days per week: On‑Demand
Contract: B2B/Freelance
Job Summary
We are seeking a Network Support Technician Level 1 (NW L1) to provide first‑line support for network infrastructure, connectivity issues, and end‑user network‑related incidents. The ideal candidate will have a basic understanding of networking concepts and experience supporting enterprise network environments.
Key Responsibilities
- Monitor network infrastructure and respond to network alerts and incidents.
- Troubleshoot basic LAN, WAN, Wi‑Fi, and VPN connectivity issues.
- Provide first‑level support for routers, switches, access points, and firewalls.
- Configure and support network devices under senior engineer guidance.
- Perform cable patching, port activation, and basic network in...
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