Network Support Engineer

The Network & Telephony Operations Engineer is responsible for supporting and operating network devices and telephony systems in coordination with internal stakeholders and external partners. This role operates within defined access, escalation, and support boundaries and works closely with service desks, vendors, and telecommunications providers to ensure stable and reliable network and voice services.

Key ResponsibilitiesAccess & Operational Scope

• Utilize authorized access to network devices, telephony systems, and administrative credentials as provided by the organization.
• Operate strictly within approved access controls, security policies, and operational procedures.

Infrastructure & Third-Party Coordination

• Coordinate with internal teams for the provision of hardware, cabling, and third-party support that fall outside the defined operational scope.
• Work with vendors and telecommunications partners to support network...