Network Security Engineer L1

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We've amassed some of the best and brightest minds in cyber security who are passionate about protecting the digital world. Our team blends advanced technology alongside deep expertise to tackle the toughest cyber threats out there. Put simply, our mission is to stay ahead of the curve and create a safer digital landscape for our partners, and we think adding a Network Security Engineer L1 will up our cyber game.

The Network Security Engineer L1 will be responsible for firewall configuration changes, basic troubleshooting, turning up new clients, and following up with clients regarding existing issues.

What you'll be doing.

• Actively working tickets in the Network Security Engineer L1 Ticket Queue within the contracted SLA
• Follow up with open client tickets every 24 hours until closed
• Ensure all tickets are updated and assigned prior to leaving
• F...