Network Operations Center/Manage Service Provider

Job Summary:

Calltek is seeking a focused Network Operation Center (NOC) technician to join our team, ideal for professionals looking to advance their career in a collaborative and challenging environment. In this role, you will be responsible for ensuring the optimal performance and reliability of our network infrastructure. As part of the NOC team, you will monitor network activities, troubleshoot issues, and provide first-level support to maintain seamless operations across our systems. If you have a passion for networking and want to contribute to a growing company within a supportive framework, this could be the opportunity for you.

Key Responsibilities:

• Continuously monitor network services for performance, stability, and availability.
• Log and escalate incidents according to protocols, ensuring prompt action toward resolution.
• Conduct initial troubleshooting for network-related issues, inclu...