Network & IT Infrastructure Officer

Company Description

About Digital Divide Data (DDD)

Digital Divide Data (DDD) is a BPO that delivers ML data solutions and content services to Fortune 500 companies and the world's leading academic institutions. DDD is unique in its ability to deliver end-to-end data creation, curation, labeling, and annotation services, regardless of scale, with a guaranteed level of quality.

Job Description

The Network & IT Infrastructure Officer is responsible for the design, stability, security, and performance of Digital Divide Data Kenya's network infrastructure within a high-availability BPO environment.

This role requires a technically strong, hands-on networking professional capable of maintaining production-grade uptime standards. The successful candidate will take ownership of LAN/WAN environments, ISP redundancy, firewall configuration, and real-time incident response, while also supporting critical day-to-day IT operations across the business. ...