About the Role
As a
Network Care Center Administrator
, you will play a central role in managing our charger network operations, ensuring optimal performance, quick incident resolution, and a seamless experience for both customers and stakeholders.
Key Responsibilities:
- Monitor charger network performance and infrastructure using network management tools.
- Identify, troubleshoot, and escalate issues to internal teams or vendors as needed.
- Respond promptly to customer and stakeholder concerns in real time.
- Execute scheduled maintenance, updates, and network enhancements.
- Maintain accurate documentation and knowledge management for operational continuity.
- Participate in a 24/7 on-call rotation to support incident response.
- Support system administration, log reviews, and preventive checks.
Minimum Qualifications:
- Bachelor's degree or equivalent in IT, Electrical Technology, or a related field.
Ready to Apply?
Submit your application today and take the next step in your career journey with ACMobility.
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