Regular Employee

NetSuite Customer Success Manager

Posted by Oracle • uruguay, uruguay, Uruguay

📍 uruguay, uruguay 🕒 February 28, 2026

About the Role

Key Responsibilities:

  • Build and advise on execution of strategic adoption roadmaps that connect near-term quick wins to long-term plans; recommend optimization opportunities, including additional NetSuite capabilities or predefined solutions where appropriate. 
  • Monitor client health and usage metrics; listen to customer priorities and provide proactive, iterative advisory guidance that connects system capabilities to business goals, aligning deliverables to outcomes and steering issues to resolution.
  • Own engagement governance, timeline, scope, change management, and user adoption plans; serve as the unified point of contact to secure decision-making and buy-in, accountable for driving the customer’s desired business outcomes. Leverage education-led approaches and best practices to increase adoption and ROI. 
  • Collaborate across Account Management, Solution Consulting, Customer Success Delivery (CS), Advanced Customer Support (ACS), Technical ...
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