National Customer Experience
Posted by WindshieldHUB • Philippines, Philippines, Philippines
About the Role
About WindshieldHUB
WindshieldHUB is a nationwide mobile auto glass repair and replacement company, serving customers in 100+ U.S. markets and covering over 10,000 ZIP codes. Customers book online, receive instant pricing, and our certified technicians perform service at the customer's home or office. With over 1 million customers served, we are focused on delivering a premium end-to-end experience — including how every job ends.
Position Overview
We are hiring an expert-level National Customer Experience & Reputation Manager to own, protect, and grow WindshieldHUB's online reputation nationwide.
This role is critical. You will be responsible for:
- Managing and responding to all customer reviews nationwide
- Conducting post-service follow-up calls with every completed customer
- Delivering a strong final impression on every job
- Actively requesting and increasing 5-star reviews
- Turning customer feedback into measura...
Ready to Apply?
Submit your application today and take the next step in your career journey with WindshieldHUB.
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