Full-time
Multilingual Service Desk Analyst [For Pooling]
Posted by CGI • Taguig, Metro Manila, Philippines
About the Role
Position Description
Multilingual Service Desk Analyst
Languages
- Dutch
- French
- Estonian
- German
- Finnish
- Japanese
- Mandarin
- Latvian
- Lithuanian
- Norwegian
- Portuguese
- Swedish
Want to expand your experience in one of the world's largest IT and business consulting services firms?
Your future duties and responsibilities
- Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills, and a high level of individual judgment to ensure outcomes of customer satisfaction.
- Receive and respond to user inquiries and requests via telephone, email, case tracking system professionally and with speed, accuracy and proficiency.
- To work in partnership with local management, colleagues and clients at all levels to ensure requests are resolved to the...
Ready to Apply?
Submit your application today and take the next step in your career journey with CGI.
Apply Now