Multichannel Network Manager

Job ID: CN

Date posted: 21/06/

WHAT YOU'LL NEED TO HAVE

IKEA business model, the strategic landscape and IKEA ways of working
Good business understanding: understanding of key performance measurement used to plan, follow up and steer the business with a customer-centric approach
Very good knowledge of Multichannel Network related IKEA processes, supply chain, warehousing operations and service business leading to an excellent customer fulfilment
Very good understanding of the customer and co-worker needs, demands and expectations on the markets
Good knowledge of market/industry intelligence: applies market/industry knowledge to achieve organisational goals and objectives; understanding of KPIs used for success measures for own function; understanding of market specifics when making decisions
Good knowledge of change management and leading in the unknown/exploring
Good knowledge of different le...