Multi Site Resident Services Manager

Multi Site Resident Services Manager - Build to Rent

The organisation

We are working with a leading residential property operator within the Build-to-Rent sector. Backed by significant long‑term investment, the business is focused on delivering professionally managed rental homes and creating communities where residents choose to stay.

With a growing UK portfolio, the organisation places strong emphasis on customer service, operational excellence, and sustainability, offering a stable environment with clear expectations and support.

The role

As Senior Resident Services Manager, you will lead resident operations across two Build‑to‑Rent schemes in Birmingham, reporting into a senior operational leader. This is a multi‑site role with responsibility for service delivery, team leadership and operational performance.

You will oversee on‑site teams, ensure consistent standards across both communities and take accountability for resi...