MSSP Partner Operations Manager

Job Description

As an MSSP Partner Operations Manager, you will play a critical role in scaling and operationalizing our rapidly growing MSSP partner business. You will serve as the operational backbone for MSSP partners and the Strategic Partnerships team, driving cross‑functional execution across Finance, Revenue Operations, Partner Operations, and Customer Success.

This role owns MSSP onboarding, partner lifecycle management, order execution, and Quote‑to‑Cash operations, with a mandate to eliminate deal friction, improve velocity, and protect revenue integrity. The ideal candidate is a hands‑on operator who thrives in complexity, drives execution without formal authority, and brings rigor, structure, and urgency to partner operations.

Key Duties & Responsibilities

• MSSP New Partner Onboarding: Qualify new MSSP partner applications and manage onboarding readiness, including contracts, certifications, enablement, and documentation. Activ...