MSP IT Systems Engineer

We will reach out to you via the email address provided in your resume should you qualify for the next steps of your application.

Shift Schedule: Mon-Fri, 9:00am-6:00pm EST

Tasks & Responsibilities:

• Provide timely support services and troubleshooting to clients with complex and/or escalated technical problems and information technology issues involving desktop, laptop, software, web applications, or network services.
• Perform duties across multiple areas of information technology, such as server hardware and software, complex networking, telecommunications (VOIP), data security, and other areas of the overall IT platform/infrastructure.
• Handle escalated issues coming from other internal IT support groups.
• Troubleshoot and diagnose issues with hardware, software, network, and other related systems.
• Plan for installations and upgrades of PC components and software.
• Participate in delivering IT projects to drive te...