About the Role
JOB DESCRIPTION
As a Networking Managed Services Engineer (L4) at NTT DATA, your role will be to ensure our clients' IT infrastructure and systems remain operational by managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems. You will proactively review client requests, applying your technical process knowledge to provide nearly immediate and permanent resolutions within our service level agreements (SLAs).
Your day will involve working independently, with direction from clients, stakeholders, team leads, or senior managers, to perform operational tasks and re...
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
As a Networking Managed Services Engineer (L4) at NTT DATA, your role will be to ensure our clients' IT infrastructure and systems remain operational by managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems. You will proactively review client requests, applying your technical process knowledge to provide nearly immediate and permanent resolutions within our service level agreements (SLAs).
Your day will involve working independently, with direction from clients, stakeholders, team leads, or senior managers, to perform operational tasks and re...
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