Moderator

Responsibilities:

• Moderates customer reviews and decides the appropriate moderation action based on the client's moderation guidelines.
• Manage and prepare Google Spreadsheets for reporting and internal tracking purposes.
• Do in-depth web research and text translation using specific keywords to understand the review context.
• Be the leader of customer support in the team and create training materials such as case-studies based on the information and conclusions from the monthly grading assignments.

Qualifications:

• With customer service representative experience.
• Good reading comprehension skills.
• Good English communication skills.
• Fresh graduates are encouraged to apply.
• Can start ASAP.

Job Type: Full-time

Pay: Php15,000.00 per month

Benefits:

• Health insurance
• Paid training

Application Question(s):

• Can you start ...