MOBILE OPERATIONS MANAGER

JOB TITLE: MOBILE OPERATIONS MANAGER About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent, skilled, and experienced Mobile Operations Manager to work in Tanzania, Dar es salaam. Job Summary Seeking an experienced Kenyan mobile money professional to relocate to Tanzania and manage large-scale super dealer operations, including 4,000+ wakalas, float management, KPI performance, and operational controls. DUTIES & RESPONSIBILITIES: Establish and manage scalable mobile money super dealer operations in Tanzania, including SOPs, agent/wakala management, float control, and service delivery. Ensure regulatory, operational, and SLA compliance, while resolving escalated operational, technical, float, and customer issues with key stakeholders. Drive wakala onboarding, training, perfo...