MLOps Support Engineer (L1/L2 Technical Support)

At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale. We are a global community founded on strong relationships and the belief that meaningful work transforms lives.

Our Culture

• Mission-Driven: We focus on creating economic and social impact
• People-Centric: We care deeply about our team's growth, well-being, and sense of belonging
• Innovative: We embrace change and find better ways to do things together
• Globally Connected: We foster collaboration between diverse cultures and perspectives

Role Summary

The MLOps Support Engineer is an operations-first role, focused on ensuring AI/ML systems remain stable, observable, and supportable in production environments. This is not a data science or feature develo...