About the Role
**Description:**
Mixologists craft quality cocktails and other beverages to enhance the dining experience of patrons at bars, restaurants, or other hospitality establishments.
**Preferably with wine knowledge**
**Qualifications:**
Main Duties
Customer Service
§ Ensures the delivery of brand promise and provides exceptional guest service at all times.
§ Provides excellent service to internal customers in other departments as appropriate.
§ Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
§ Maintains positive guest and colleague interactions with good working relationships.
§ Establishes a rapport with guests maintaining good customer relationships.
§ EnsuresFood and Beverage Division meets the Hotel’s targets in the areas of Guest Satisfaction Survey and Customer Audits...
Mixologists craft quality cocktails and other beverages to enhance the dining experience of patrons at bars, restaurants, or other hospitality establishments.
**Preferably with wine knowledge**
**Qualifications:**
Main Duties
Customer Service
§ Ensures the delivery of brand promise and provides exceptional guest service at all times.
§ Provides excellent service to internal customers in other departments as appropriate.
§ Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
§ Maintains positive guest and colleague interactions with good working relationships.
§ Establishes a rapport with guests maintaining good customer relationships.
§ EnsuresFood and Beverage Division meets the Hotel’s targets in the areas of Guest Satisfaction Survey and Customer Audits...
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