Mid/Senior Customer Support Associate
Posted by Arrow Electronics • Gdańsk, Pomeranian Voivodeship, Poland
About the Role
Description
:At Arrow,we'recurrently looking for aMid/SeniorCustomer Support Associate.In this position,you'llhave the opportunity to contribute individually and as part of a team by managing complex post-booking processes, ensuringtimelyorder fulfillment, and supporting high-tier customers across the full order-to-invoice cycle.
WhatYou'llBeDoing:
Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements.
Responsible for Post-booking to Invoice process, including but not limited to maintenance of Value-Addedorders & andfollow-up to complete the post-booking process.
BacklogManagement.
Responsibility for complex andhigh tiercustomer backlog.
Work with the buyer and different portals toexpeditefactory purchase orders to meet customer open order demands.
Pull reports from our Business I...
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