MID LEVEL APPLICATION SUPPORT ANALYST (34586)

Description of Company

Na Bosch, moldamos o futuro por meio das inovações tecnológicas de alta qualidade e de serviços que despertam entusiasmo e melhoram a vida das pessoas. Temos uma promessa sólida para nossos colaboradores: crescemos juntos, gostamos do nosso trabalho e inspiramos uns aos outros. Junte-se a nós e sinta a diferença.

Main Activities

• Provide 24/7 support for workload automation applications, ensuring uninterrupted service and timely issue resolution.
• Provide 2nd level application support for customer reported issues and requests.
• Perform troubleshooting to resolve reported issues and requests based on KPI''s and document the solutions to enrich reusable solution database.
• Performs daily operational tasks including monitoring, trouble shooting, error corrections and etc.
• Drive operational excellence by implementing continuous improvement according to industry best practices.
• Coord...