Full-time
Mesa de Servicio
Posted by Capgemini • ciudad de aguascalientes, ciudad de aguascalientes, Mexico
About the Role
Job Description
Provides IT support to customers regarding technical issues related to everyday usage of their Digital Workplace. In order to provide the high-quality standard service to customers, Service Desk Analysts analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues.
Job Description - Grade SpecificProvides the IT support to customers regarding technical issues related to everyday usage of a computerService Desk Analyst analyzes and resolves most common enquiries and cooperates with IT specialist team todeal with more complex issues.
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