Full-time
Merchant Support & Retention Specialist
Posted by Visa • bogotá, bogotá, distrito capital, Colombia
About the Role
Visa is looking for a Client Care Associate in Bogotá, Colombia. In this hybrid position, you'll handle inquiries from merchants regarding their payment gateway accounts and provide support to internal representatives.
Your responsibilities will include resolving billing and transaction-related problems, educating merchants on services, and utilizing CRM to manage cases. Excellent communication and customer service skills will be essential for ensuring client satisfaction.
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