Membership Supervisor, M+ Museum (Part-time)

M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. Located in Hong Kong’s WestK, we are one of the leading museums of modern and contemporary visual culture in the world. The museum reflects our unique time and place, building on Hong Kong’s historic balance of the local and the international to define a distinctive and innovative voice for Asia’s twenty-first century. 

You will be responsible for:

• performing high quality customer services duties in member’s lounge;

• handling customer inquiries and complaints; flagging up to supervisor of unusual situations or unresolved issues;

• handling membership transactions, e.g. membership enrollment, renewal, upgrade, ticket conversion; proactively provide and introduce M+ membership to guests;

• promoting members...