Membership Program Manager (Skincare)

Salary

50,000 THB ~ 70,000 THB

Industry

Retail, Trading(Cosmetics/Healthcare), Manufacturing(Cosmetics/Healthcare)

Job Description

Business: Research & Development, Manufacturing, Marketing service
Product: Skincare, Cosmetic products
Role: Drive loyalty and retention by managing the membership program, CRM campaigns, and Call Center communication standards.

Overview:
This role is responsible for overseeing the new membership program. The primary objective is to cultivate and strengthen relationships with our members. We aim to improve member retention within the beauty and health categories, with a particular emphasis on customers aged 45 and above.

Key Responsibilities:
• Lead the membership team responsible for onboarding, establish engagement, relationship and retention.
• Develop and refine the membership program, incl...