Membership Lead

WHAT YOU'LL DO

As the Membership Lead, you will play a key role in developing and executing the membership program strategy for your Region based on the Global Guidelines and Frameworks. 

Your focus will be on building plans that support initiatives to drive membership, awareness, onboarding, engagement and retention in your region. You collaborate with cross-functional teams to design and implement effective membership plans to enhance customer satisfaction and contribute to the overall growth and success of the business.

​Key responsibilities​

• You develop a comprehensive strategic rewards, partnership events & reward strategy plan aligned with the overall marketing goals and target audiences, identifying key performance indicators (KPIs) and metrics to support onboarding and retention efforts in the program.
• Continuously improve the membership experience by identifying new opportunities to...