Member Service Supervisor at Rise & Learn Global

Job Description

Rise & Learn Global is a Leadership & HR Solutions organization committed to transforming lives and amplifying that impact across all areas. We believe in the power of leadership and the potential within every individual and organization to achieve greatness.

Member Service Supervisor

We are looking for a Member Service Supervisor to join the Nairobi office. This role will report to the Manager, Nairobi Representative Office. The job holder will be required to Uphold UNFCU’s commitment to providing quality member service and represent the organization in a positive and professional manner at all times. Utilize the Service Excellence Model to supervise, coach, motivate, and develop the Representative Office Member Service staff to establish effective member relationships. Ensure the delivery of high-quality member service by applying Service Excellence principles. Supervise daily office operations and ensures staff a...