Medical Services Administrator

Service Advisor
About Us At Gooseneck Implement, our purpose is to enable our employees and customers to lead a fulfilling life. As a trusted partner in the Ag equipment industry, we create an optimal business environment, ensuring success for our employees and customers.
Department: Service
Reports to: Service Manager
The Service Advisor serves as the primary point of contact for customers interacting with the Service Department, both in person and over the phone. This role is critical in creating a positive first impression, managing service communications, and ensuring an exceptional Gooseneck customer experience. The Service Advisor supports the efficiency of shop operations and coordinates closely with the Shop Foreman, Parts Department, and Service Technicians to ensure accurate, timely, and high-quality service delivery.
Serve as the first point of contact for all customer interactions with the Service Department—both walk-in and phone calls.
Manage all inbound...