Medical Receptionist / Front Desk

Position: Medical Receptionist / Front Desk Location: Rosebank, Johannesburg Industry: Medical / Healthcare Salary: R 20,000 – R 30,000 per month (depending on experience) Job Purpose An established practice in Rosebank is seeking an experienced Medical Receptionist / Front Desk to ensure the smooth day-to-day running of the front office. The role requires strong knowledge of medical aid processes, ICD codes, authorisations, and excellent patient service skills. Key Responsibilities Manage front desk operations and patient reception in a professional and compassionate manner Schedule patient appointments and manage the doctor’s diary Process medical aid claims, authorisations, and pre-approvals Capture and verify ICD-10 codes accurately Liaise with medical aids regarding benefits, payments, and authorisation requirements Handle patient queries, billing enquiries, and follow-ups Maintain accurate patient records and ensure POPIA compliance General administrative duties to support the pr...