Medical Coding Trainers

PRINCIPLE PURPOSE OF JOB

To ensure frontline agents are effectively onboard and continuously upskilled, empowering them to comply with client and organizational standards while delivering high quality service. The ideal candidate will possess a strong background in training program development and delivery, team leadership, and instructional design. This role requires a highly organized individual who is passionate about learning, has excellent communication skills, and can foster a high-performance training culture aligned with organizational goals.

JOB ROLES & RESPONSIBILITIES

• Design training programs (e-learning modules, workshops, manuals) centered on key processes.

• Deliver live training sessions—ensuring clarity, engagement, and knowledge retention.

• Develop assessments and feedback mechanisms to gauge comprehension and effectiveness.

• Continuously update materials based on changes, f...