Material Planner (MNC)

Responsibilities

• Responsible to process customer orders and forecast.
• Responsible to communicate with customers on shipment schedule and update shipment details.
• Responsible to issue shipment invoice and packing list to customers.
• Be the key contact window for customers, coordinate and work with internal teams on customers' requirement such as delivery matters, engineering change and quality related issues.
• Negotiate with customers for any pull-in or push-out request.
• Responsible to coordinate effectively with internal key personnel to meet customers KPI on OTD, TAT as well as prompt reply to their queries and requests raised.
• Responsible to coordinate for any RMA (Return Material Authorization) parts returned from customers.
• Responsible to provide quotation to customers for any new RFQ enquiry and RMA reworking cost.
• Responsible to check and ensure availability of materials for produc...