About the Role
- Bachelor's degree in Business, Communications, or a related field (preferred).
- 3+ years of experience in a call center environment, with a minimum of 2 years in a coaching or supervisory role.
- Strong understanding of call center operations and performance metrics.
- Excellent coaching, communication, and interpersonal skills.
- Ability to motivate and inspire teams to achieve performance goals.
- Proficient in call center software and CRM tools.
Job Types: Full-time, Permanent
Benefits:
- On-site parking
- Paid training
- Pay raise
Work Location: In person
Ready to Apply?
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