About the Role
As a Marketplace Admin, you will be responsible for ensuring smooth operations across our e-commerce platforms. You will play a key role in managing customer interactions, handling orders, and coordinating with internal teams to deliver excellent service and drive customer satisfaction.
Job Description:
- Responsible and accountable for the day-to-day operations of marketplace activities, including customer chat handling, order listing, and issue resolution.
- Prepare and update daily order lists, then coordinate with the warehouse team to ensure smooth and timely fulfillment.
- Monitor order timelines to prevent automatic cancellations and ensure customers receive their purchases on time.
- Work closely with internal teams (warehous...
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