Manual QA Engineer (Frontline Feature & Support Testing)

Performs deep functional, exploratory, and customer-focused testing for new features and production issues, ensuring system reliability, accurate functionality, and high-quality user experience across all workflows and environments

Job Responsibilities

• Execute manual testing
• Create high-quality test cases (Test Plans, traceability)
• Validate backend data using: SQL Server Management Studio
• Validate file integrations using internal tools
• Capture evidence and defects using internal tools
• Perform: Exploratory testing, Feature Testing, Regression Testing, Assist with UAT as needed and Workflow validation across distributed systems.
• Validate document outputs and compliance workflows using Azure Document Intelligence
• Reproduce and validate customer issues
• Coordinate with automation engineers to develop and review tests – In addition, has the desire to learn automation with AI tooling.