About the Role
Mandarin Voice Customer Service Representative
Qualified applicants will be contacted via email regarding the next steps in the hiring process.
We are seeking a professional Mandarin-speaking Voice Customer Service Representative to support customer interactions, communication projects, and AI-related initiatives. The ideal candidate possesses excellent verbal communication skills, a clear speaking voice, and the ability to engage naturally with customers while maintaining a high level of professionalism.
Responsibilities
- Handle customer interactions in Mandarin via voice-based platforms.
- Communicate clearly, professionally, and courteously.
- Follow scripts, guidelines, and communication protocols when required.
- Accurately document interactions and feedback.
- Maintain high-quality customer s...
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