Manager, Workplace Experience at ATB

Elevate workplace operations at ATB as the Manager of Workplace Experience, leading a dynamic team in downtown Edmonton. Ensure an exceptional client experience while managing sophisticated service initiatives and operational details.
In this fully onsite leadership role, you will report to the Director, Workplace Operations, and manage a diverse team of Experience Coordinators and Curators. Your focus will be on enhancing service offerings, fostering vendor relationships, and optimizing workplace strategies to create a destination of choice. Your proactive mindset will be vital as you enhance the end-user journey and maintain operational stability.
Key Responsibilities:
• Supervise and develop a high-performing team of workplace professionals
• Elevate service sophistication across all touchpoints
• Manage vendor relationships and oversee budget accountability
• Lead workplace optimization projects with cross-functional teams
• Oversee enterprise service request w...