About the Role
Candidate Profile
- With at least 1-2 years of experience as a Quality Manager
- Must be willing to work onsite in BGC, Taguig
- Effective communication skills, both written and verbal
- Proficient in Microsoft Office
- Ability to multi-task and meet timelines on deliverables
- Detail-oriented
What's In for You?
- Career Advancement
- HMO active on Day 1
- Monthly Incentives Program
Essential Functions/Core Responsibilities
- Monitors, evaluates and/or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email
- Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) ...
Ready to Apply?
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