Manager Technical Services (Mashreq Global Network Pakistan)

• Design and implement Microsoft infrastructure: AD, Entra ID, Exchange (on-prem/hybrid), M365.
• Manage hybrid identity and secure access: MFA, SSO, Conditional Access.
• Deploy and optimize the Microsoft Defender suite: MDI, MDO, MDE.
• Automate infrastructure tasks using PowerShell and Microsoft Graph.
• Ensure high availability and disaster recovery for core services.
• Lead infrastructure security and compliance initiatives.
• Integrate on-premises and cloud platforms for seamless operations.
• Support enterprise collaboration tools across the M365 ecosystem.
• Advise cross-functional teams on infrastructure strategy and improvements.
• Deliver scalable, secure, and resilient infrastructure solutions.

Key Result Areas

• Daily Monitoring of applications, Services and System alerts under the unit.
• Timely escalation of issues and problems that are identified.
• Root cause...