Manager - Technical Services ( Global Network Pakistan)

Job Purpose
Design and Implement Microsoft Exchange Server infrastructure for large enterprise
Design and implement Exchange online and Hybrid infrastructure
Design and Implement Active Directory and Azure AD / Entra ID infrastructure
Configure, monitor, and maintain email security platforms, Cisco ESA & Microsoft Defender for Office 365.
Identify and mitigate email-based threats, including phishing, spam, malware, and spoofing attacks.
Implement email encryption, DLP policies, and secure email gateways.
Conduct regular security audits, penetration testing, and threat analysis.
Collaborate with IT and security teams to develop incident response plans.
Stay updated on emerging threats and email security trends.
Key result Areas
Daily Monitoring of applications, Services and System alerts under the unit.
Timely escalation of issues and problems that are identified.
Root cause analysis to prevent recurrence of problems.
Service ticket management