Manager, Technical Account Management

We are looking for a passionate people leader to join our Belfast office as a Manager of Technical Account Management, leading our customer-centric TAMs in supporting enterprise customers to simplify the complex through our cybersecurity solutions. The ideal candidate will be adaptable, results-driven, and experienced in developing high-performing teams while building strong cross-functional partnerships with Engineering, Support, and Customer Success.

About the Team

Rapid7’s Technical Account Management (TAM) organization partners closely with our Enterprise customers to help them achieve their program goals and maximize value from their Rapid7 products. TAMs deliver expert guidance, conduct executive business reviews, assist with new product implementations, and provide enablement sessions and demos.

About the Role

As a Manager of Technical Account Management, your primary responsibility will be to lead and develop a global team of Technical A...