Manager, support (product & implementation)

What is the opportunity?
Reporting to the Director, Cloud Support, Manager, will support and align efforts to meet customer needs. The candidate will work with the different internal team (cross functional and operational) to ensure seamless support to client needs
Location: Trivandrum
Major Responsibilities:
Work with senior team members to plan, organize, coordinate, execute projects and Initiatives
Manage meetings, document interactions with actions and next steps
Diligence in follow-up and follow-through
Create, update, present project plans
Organize work to achieve positive outcomes
Encourage use of agile work management processes
Facilitate weekly, bi-weekly sprints for the team(s) assigned
Help team members prioritize workload.
Maintain a healthy team by empowering, motivating, and building trust
Set goals for team members
Present weekly progress reports
Have good control on the work management process to adapt and course correct with...