Full-time

Manager, Service Centre

Posted by Grainger Canada • Edmonton, Division No. 11, Canada

📍 Edmonton, Division No. 11 🕒 February 25, 2026

About the Role

Join to apply for the Manager, Service Centre role at Grainger Canada .

Location: Onsite, Grainger Canada.

Position Summary

Reporting to the Senior Manager, Services & Field Safety Professionals, this role has dual responsibility including leading day‑to‑day operations while driving continuous improvement initiatives with the shop supervisor and working with Sales and Field Operations partners to educate, drive demand and deliver financial goals of services.

Job Responsibilities

Business Leadership

  • Grow revenue and market share by developing a strategic plan with the sales team and market manager to meet or exceed incremental sales growth expectations. Own the service center pipeline, assist in closing targeted service opportunities, understand local market conditions, gather market intelligence, monitor close rate and ensure demand generation is being driven at every level.
  • Manage operating expe...

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