Full-time

Manager RCM Operations

Posted by CPSI • Chennai, Tamil Nadu, India

📍 Chennai, Tamil Nadu 🕒 March 02, 2026

About the Role

Manager RCM Operations

  • Managing everyday operations of the team, inclusive of team attrition to minimize any negative impact in the process.
  • Conduct quarterly assessments of the team leaders and team coach skip levels and provide helpful feedback to enhance performance. Also, to ascertain the difficulties and problems reported by the users.
  • Perform periodical (Monthly and quarterly) reviews for Assistant Manager and give constructive feedback to improve performance.
  • Identify development needs and ensure training fulfilment for the team to be tracked against the training plan.
  • Work with Process excellence team to identify, recommend and implement process improvement.
  • Regular monitor of Practice Health.
  • Ensuring that the TruBridge scorecard is progressing in the desired manner. If a declining trend is seen, should collaborate with the assistant manager and team leader to find the issue and fix it.
  • Monitor Payment / ...
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