Manager, Projects - Continuous Improvement

Role Overview

The Project Manager, Continuous Improvement is responsible for leading structured, enterprise-level improvement initiatives by eliciting and translating stakeholder requirements , documenting and mapping business processes , and delivering sustained operational improvements .

This role sits within the Quantrics PMO and partners across Operations, Support Functions, and Enablement teams to ensure enterprise changes are clearly defined, well-designed, and consistently executed , supported by strong process documentation and governance.

Specific Duties And Responsibilities

Stakeholder Requirements & Enterprise Change Enablement

• Lead structured stakeholder engagement to gather, analyze, and document business requirements for enterprise and cross‑functional changes.
• Facilitate workshops and working sessions to elicit functional, operational, and non‑functional requirements.